THE AUTHORS

• Alan Barker is managing partner of Direction, a learning consultancy that works to develop creativity and skilled communication. He is also the author of How to be Better at Managing People, How to be a Better Decision Maker (both published by Kogan Page) as well as several books published by The Industrial Society.
• Firoze Manji is director of fahamu. A Kenyan, he has more than 20 years work experience in development. He has worked for a number of international agencies including the International Development Research Centre, the Aga Khan Foundation and Amnesty International. He is Visiting Fellow at Kellog College, University of Oxford.

Judith Charlton, Tadpole Design (http://www.tadpoledesign.co.uk), was responsible for illustrations and graphic design.