Introduction

An introduction explains everything that the reader needs to know to put the document into context.

At its heart is SPQR: the story of how the document came into being.

The introduction will emphasise:

• the problem that you are addressing;
• the question or questions that you are seeking to answer.

Because the 'response' element of SPQR is the same as your message, you restate your message at the end of this story. You might express it in slightly different terms from those you used in your summary.

For more on SPQR, look again at the section headed Checking the message.